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How do I do a hard refresh?

TeacherAdminSite LeaderFamilyStudentWorks on Web, iOS, Android
  • Windows or Chromebook: hold Ctrl and Shift, then press R.
  • Mac: hold Command and Shift, then press R.

A normal refresh reuses files your browser already has, which is the problem when one of them is out of date. A hard refresh fetches them again.

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Last checked September 22, 2026