Help Center
Guides for teachers, school leaders and families. If you are stuck getting in, start with Signing In.
Step-by-step how-tos
Short walkthroughs with a screenshot for every step.
Browse by topic
Billing & Subscription
Quotes, purchase orders, invoices and renewals.
23 articles
Troubleshooting
When something is not working, sorted by what you are seeing.
24 articles
Privacy, Security & Accessibility
How we handle school data, and the paperwork your district needs.
21 articles
Getting Started
Launching LiveSchool, and your first week using it.
13 articles
Points
Awarding points, the Points screen, and your behavior rubric.
57 articles
Rewards
Setting up your store, purchasing, and fulfillment.
26 articles
House Points
Houses, competitions and the houses dashboard.
20 articles
Students & Families
The family portal, student accounts, access sheets and recaps.
29 articles
School Setup
Rosters, staff, site settings and syncing with Clever or ClassLink.
58 articles
Moving here soon
These sections are still on our old help site while we move them across. Everything in them is still available and searchable there.
- Signing In & Your Account
- Hall Passes
- Reports & Data
- PBIS Ideas