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Fix a family member who signed up as the student

Swapping trades the two usernames, so the parent signs in to the family account and the student to their own.

1 / 6In the sidebar, click Setup.

  1. 1.In the sidebar, click Setup.

    Step 1: In the sidebar, click Setup.
  2. 2.Click Students.

    Step 2: Click Students.
  3. 3.Click the student's name.

    Step 3: Click the student's name.
  4. 4.In Manage Access, click Actions next to the family account that should belong to the student.

    Step 4: In Manage Access, click Actions next to the family account that should belong to the student.
  5. 5.Click Swap Student/Family.

    Step 5: Click Swap Student/Family.
  6. 6.Check the new usernames, then click Confirm.

    Step 6: Check the new usernames, then click Confirm.
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